This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.hablamosspanish.com (Site) or directly from you. 

 

Please read this Privacy Policy carefully.  Please contact us if you have any questions.   

 

You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.  

 

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.

 

1.     Type of personal information collected

 

When registering for or enrolling in services provided by Hablamos Spanish, you may be asked to provide your name, date of birth, nationality, country and city of residence, email address, Skype username, Spanish level, interests and other relevant details for the provision of the services (personal information) via an online form or email.  

 

In the provision of services to you, you may be asked to provide personal information. This may include but is not limited to your interests, hobbies, work etc.

 

When you access the Site, we may record certain information (such as your IP address and software information).

 

2.     Collection of personal information

 

Once collected, via the aforementioned means, we implement strict procedures to try to prevent unauthorised access to your personal information.

 

Unfortunately, the transmission of information via the internet and storage of data on internet-connected systems is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

 

3.     Use of personal information

 

We collect and use the personal information for purposes including:

 

(a) to arrange your free trial or enrolment

(b) to provide our services to you

(c) to contact and communicate with you

(d) for internal record keeping

(e) to improve the services we provide

(f) for marketing

 

Please note that this is not an exhaustive list of how we use the information collected.

 

4.     Disclosure of personal information

 

We may disclose personal information for purposes including:

 

(a) to provide our  services to you

(b) to improve the services we provide

(c) as required or authorised by law, required in order to investigate an unlawful activity, required by an enforcement body for investigative activities

 

We may disclose personal information overseas for the stated purposes.

 

Your personal information may be transferred to third parties without notice for the stated purposes. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

 

5.     Access to and correction of personal information

 

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth).  An administrative fee may be payable for the provision of information.  We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

 

Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes.  We will respond to any request within a reasonable time.  We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

 

6.     Complaints about breach

 

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.

 

7.     Unsubscribe

 

To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.

 

8.     Storage and Security

 

We are committed to ensuring that the information you provide is secure. Once collected, we implement strict procedures to try to prevent unauthorised access to your personal information. 

             

9.     Changes to our Privacy Policy

 

This Privacy Policy is effective from 6 February 2016. We may amend this Privacy Policy at any time. To access a copy of the latest version at any time, please visit our website at www.hablamosspanish.com.  

 

For any questions or notice, please contact us at:

 

Hablamos Spanish

 

Email: espanolmercedes@gmail.com

 

Last update: 6 February 2016